SHIPPING

Delivery within the UK is FREE.

All orders are sent by First Class Royal Mail, First Class ‘Tracked’ or next day ‘Special Delivery’. How it is sent depends on the item, it’s value and urgency. If your order is over £150, it will automatically be sent by special delivery. If however, your order is under £150 and you would prefer special delivery, please contact Donna to arrange this.

International Orders are sent by Royal Mail ‘Tracked and Signed’ and costs £17 (plus £1 each for any additional items). Unfortunately, there is currently no option for international delivery at the checkout. Please contact Donna before ordering and Donna will be able to arrange this option for you.

Unfortunately, Donna is currently unable to dispatch to the EU and Northern Ireland, but can still ship to the US and some countries outside of the EU.

The buyer is responsible for any import fees.

Buyers are responsible for any return postage costs.

DISPATCH DATES

Each individual product has a specified delivery time. Please contact Donna if you would like your item by a certain date and she will do her best to accommodate you.

All items apart from ‘made to order’ rings are dispatched within 1 - 3 working days.

Bespoke orders (rings) will have longer lead times, as stated on each individual listing. Please contact Donna if you have any queries.

GIFT WRAPPING

If your order is a gift and you would like it delivered direct to the recipient, please inform Donna in the ‘additional information’ section at the checkout and she will gift wrap it for you. You can also request a card with a handwritten personal message.